Thermostatic Cartridge for Bathstore Crosswater EV1210 | EV1211EC | Metro
Problem: Water flow is weak despite having okay water pressure.
Possible Solution: It could be that the thermostatic cartridge in the Bathstore Crosswater EV1210, EV1211EC and Metro is blocked by dirt and calcium deposits. A replacement cartridge is the best long-term solution.
A problem with the non-return valves (NRV) can also be the cause. NRVs prevent water from going back to the pipes. Have this part checked as well.
| Problem | The shower is running only cold water. |
|---|---|
| Possible Solution | Check the valve by opening it and removing the cartridge. Flush out the valve by opening the water flow to rid it of clogs. Restore the cartridge and the handle. |
Should the problem persist, a replacement thermostatic cartridge for Bathstore Crosswater EV1210, EV1211EC and Metro may fix the shower.
Problem: Water flow decreases when increasing the temperature control handle.
Possible Solution: The valve’s inlet filters or thermostatic cartridge may be clogged.
Problem: The shower valve is stuck on one temperature.
Possible Solution: The thermostatic cartridge for Bathstore Crosswater EV1210, EV1211EC and Metro have failed at that specific temperature. The coarseness of the mineral deposits may have scratched the piston inside the cartridge damaging it.
Problem: Shower water is not hot enough but not lukewarm.
Possible Solution: Check the pressure at the mains as it might be too much for the valve. Also, check the temperature of the hot water supply. If both are okay, you might need a replacement thermostatic cartridge suitable for the Bathstore Crosswater EV1210, EV1211EC and Metro shower valve.
Problem: Shower bar valve looks like the Crosswater EV1210. Is this the temperature cartridge?
Possible Solution: You can message us through our Find a Part free service. Our spares experts will gladly assist you in finding the shower part you need.
Di Vapor provides numerous Bathstore and Crosswater spares for every shower repair.
Spares purchased by 3:00 PM (Monday to Friday) will be shipped out on the same working day.
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