Luxury Bathrooms & Spares Experts

Click Contact below to send us your enquiry today
SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment
customer Feedback received

We value your feedback.

Di Vapor aims to provide the highest quality products and customer service. We value your feedback and suggestions on your buying experience as a whole. Please take a few moments to complete this brief feedback form:

Full Name:*
Product Name:*
Email Address:*
Your Comments:*
Anti-Spam Check
*Required Information  
I am happy for my feedback to be used to help others in their buying decision.
Deselect if you do not want to join the Di Vapor mailing list offering free articles, user guides and exclusive discounts.
Shower and Sauna Customer Feeback
"Great service for spares.
Very fast.
Michela Ferroni - Steam Shower Waste Drain Trap Owner Product Information
"What a refreshing change to deal with a company with such outstanding customer service and quality products!
I needed a replacement valve for a shower and was really at a loss which one to buy due to the enormous amount of brands, types and sizes on offer until I found this company. I emailed them a picture (Very easy process!) and within minutes they called me to advise which one I needed. It arrived in the post the very next morning.
I am a great believer in you get what you pay for. Beware other companies offering cheaper lower quality versions, deal with Di Vapor, you won`t regret it!"
Roy Cook - Thermostatic Mixer Valve Owner Product Information
"Excellent service the part for my shower door was easy to find and arrived within 48 hours."
Jeremy Hodge - Shower door runner Owner Product Information
"Just got off the phone with Dan after placing an order for an out of stock item, which looks great and I had to write a quick review for the unbelievably amazing service. These people care! You can see the attention to detail in the design-a foot shape cast in to the plug! Not just that though; Dan phoned the warehouse before taking an order, to check the back in stock date he had before calling back. Just service far in excess of expectation for a smaller item. Many thanks, much appreciation!!"
Si Boggis - metal pop up bat/shower waste Owner Product Information
"We just received the part today and have not installed it yet. There was a problem with our order and never received our product. Upon contacting customer service (Dan), without question, they immediately dispatched a replacement part, which was received in a timely manner. Their customer service is great. I appreciated that there was no hassle when I needed a replacement sent."
Dawn Sturtevant - Thermostatic Valve Cartridge for Hamat DDS-Allison 5-8843-ST Shower Mixer Owner Product Information
"My Varedo walk-in tub, with shower attachment is excellent quality and great value. Dan was on the end of the phone hone constantly during the transaction, and the service I received was outstanding. A great company to deal with. "
Albert Hole - Varedo Owner Product Information
"Brilliant spares service overnight answer to question and next day delivery.
Delivered and fitted before Bristan even answered question and cot less. Very happy"
P J Russell - Bristan-Cart-06721 Owner Product Information
"I can not give DiVapor enough credit for their ultra fast delivery of requested spare parts. Their service is second to none. Doug Llewellyn"
douglas llewellyn - thermostatic shower valve Owner Product Information
"The product is of very high standard and the customer service provided by Dan was second to none. Would highly recommend Divapor from my experience.
Many Thanks."
James G - Housing & Cartidge for SNINASF Owner Product Information
"very good service highly recommended"
david solman - shelf brackets Owner Product Information
"Excellent service, compatible replacement identified and dispatched very quickly, thanks again or your help Dan."
ian - Triton Thermostatic cartridge Owner Product Information
"Replacing this valve has saved me many pounds over buying a new complete mixer tap. Thank you for quickly supplying this product at a very competitive price."
Mr J S Bardoe - Aqualisa thermostatic cartridge Owner Product Information
"very fast service and low costs as well."
G.I.Ratcliffe - remote control Owner Product Information
"I have used Divapor twice for spares and they have been great. An easy to use site, good range, well displayed, useful information and clear images. Items are dispatched really quickly and their after sales are really good too. One of the best sites around. "
Carole Parker - Spares Owner Product Information
"It is the first time that I have used this supplier via their web site so I was a little worried however I have today received the correct product that I ordered and within the time frame that Di Vapor said.. it was also great to see on the dispatch email who was the carrier {Royal Mail}..the product also met the description as described on the web site and arrived well packed.. well done! Di Vapor... I will be using you again in the future.. "
Douglas Massey - Shower Door Knobs Chrome Handle 2193HAS Owner Product Information
"Brilliant service identifying my valve by WhatsApp and one day later it?s installed and prefect !
My neighbour is a director of a plumbing company and says the local plumbing shop wouldn?t have been able to help or identify
Many kudos to Di Vapour and thanks David
Tim Clarke
Cambs "
Tim Clarke - 120 mm thermostat cartridge Owner Product Information
"Excellent product- super communication from Dan and delivery spot on.
I would make one comment - make sure you have a large hot water tank of at least 160 ltrs. This still a much better choice than some of the walk in baths I have seen.
thanks very much - delighted customer"
carol fox - Walk in bath Owner Product Information
"Dealt with David Daniel and received excellent service throughout. Goods arrived on time and in perfect condition. Would definitely use again and recommend to potential customers. The two showers I repaired are now working perfectly."
Michael Dowling - Thermostatic Mixer Cartridge Owner Product Information
"Brilliant service.Part was difficult to track down but they did it.Couldn\'t have done any better, thank you very much. Have recommended you to my plumber !"
Kathryn Rough - kludi thermostat valve Owner Product Information
"thank you for a very quick service and beening the only suppler to have these clips, great service paid and received within three days. Will be using your service again many thanks Ray Smith"
Raymond Smith - plastic glass clip for shower enclosure floating shelf part number 11120012 Owner Product Information
"What a great company to deal with ,very helpful,efficient and professional ,just a pity more firms do not match their customer service ,thank you ."
DEREK MICHAEL CAREY - Shower spare parts Owner Product Information
"Ordered yesterday,arrived today.Best quality handles I have ever seen and under £20 each.Absolutely delighted."
michael prior - 2xshower door handles & hose Owner Product Information
"Treatment of the order and very fast delivery. Product conforms to the description. No problem"
Alexandre Pinaire - PUMP SPA Owner Product Information
"Excellent service. Product arrived quickly. Price good."
Ronald Basciano - SAR00 Shower Service kit Owner Product Information
"Thank you for your excellent and speedy service. Service doesn\'t get better than yours
Thanks "
JimTelling - shower cubicle rollers Owner Product Information
"After searching the Internet trying to find a matching shower door seal, Di Vapor was the only site that I could get the shower seal I needed. Got to say it\'s identical to my old one that I damaged, great product and fantastic packaging, will defiantly use again if needed and would recommend.

Many thanks again"
Richard Lavender - Shower Seal Owner Product Information
"Very satisfied with your speedy service, especially as the original manufacturer informed me these parts were not available any more. Will use you again as first call if I need further parts. THANK YOU!!"
Kevin Keeble - Part No. 1017DTB25 Owner Product Information
"Good price and delivery time. Product exactly as described. Simple, non original replacement and works well. Thanks"
m JAYNE - Triton 833308580 Compatible Thermostatic cartridge Owner Product Information
"Initial enquiry by email not picked up but on leaving telephone message Dan responded quickly & was able to arrange for the part required to be delivered within a couple of days. Excellent service by Dan."
Chris Thorpe - Valve Knob & Fixing Button re Steam Shower Owner Product Information
"Extremely impressed with the quality of customer service. The original replacement cartridge proved to be incorrect, through no fault of DiVapor. The issue was resolved quickly with the minimum of fuss. The replacement cartridge was dispatched prior to the incorrect cartridge being returned which was appreciated as it allowed me to switch out the parts with minimum disruption. In particular I would like to commend the representative I dealt with, Gareth, for his knowledge and quality of service received. Thank you"
Clifford White - Vernet TMV3 Shower Thermostatic Cartridge CA43-LL01 Owner Product Information
"Excellent service. Ordered on the 1st September delivered on the 2nd. I have now fitted it and my shower is working perfectly"
D Rogers - Mixer Valve Cartridge Owner Product Information
"Customer service was excellent from initial inquiry right through to delivery and technical help during assembly. Minor glitches were ironed out right away. Communication was easy and informal while retaining a business like feel. But best of all.....we just love our steam shower!"
Alexander Sneddon - Ivela (S-DV010B) OwnerIvela Steam Shower Product Information
"I am extremely impressed with Di Vapor and the whole purchasing process. I contacted Dan by email and had a response very quickly explaining everything I needed to know. I was very wary of purchasing another steam shower as I have had three previous ones from different companies, which all had faults and had to be removed. My Di Vapor shower came within 48 hours and was installed in a few hours, no leaks, and it looks amazing. All the functions on the Cascade work well and both my son and I are very impressed. All communications with Dan were responded to promptly and I would have no hesitation recommending them to anyone interested in purchasing a steam shower."
Ms E Whitham - Cascade (S-DV6007) OwnerCascade Steam Cabin Product Information
"Just a quick note to say that the shower unit is great, we have used nearly every function now and it certainly is the envy of our friends and neighbours! I think you could start a trend!! Overall we are very pleased with the unit and would recommend your company to anyone that was considering a unit from yourselves. Thanks again!"
Robin Philips - Caspian OwnerCaspian Steam Shower Product Information
"Great service and a great addition to our bathroom. Speedy delivery from time of order. Thanks to customer services team for answers to some newbie questions, much appreciated."
Lee Cottrell - Berkeley (SA-BB301) OwnerBerkeley Steam Sauna Product Information
"Received the shower wheels for the curved doors. Arrived and fitted before their estimated arrival date. The original ones were made of plastic the DI VAPOR ones are all metal and far stronger and superior"
"Would just like to say a great big thank you to Dan for all his help. Very impressed with the shower, we love it (our plumber was also very impressed as he thought the instructions were very easy to follow) if you are thinking of this type of shower do not hesitate in buying from DI VAPOR, very professional outfit. Very happy customer.
Maureen Leonard
Northern Ireland"
Mrs Maureen Leonard - The Ivela OwnerIvela Steam Shower Product Information
"A good product, exactly what I needed at a decent price and delivered in a timely manner

Alexander Kean - Clear plastic shelf brackets Owner Product Information
"I was very impressed with the Geneva (S-DV015) steam shower, it was much cheaper than those with similar features elsewhere. Dan has always been helpful when contacted and given a quick response, whether that was advice or sending parts. All my familiy love the steam shower and like its many features. Thanks again Di Vapor.
Paul Henley"
Paul Henley - Geneva (S-DV015) OwnerGeneva steam shower page Product Information
"First class service, would certainly recommend. Delivered on time and well pleased with my order. Five star."
Arthur Walker - Magnetic Shower Door Seal (2172GA6-2) Owner Product Information
I had horrendous limescale problems with my Hudson Reed mixer valve of 9 years. It had to be replaced four times. (Hudson Reed, of course, denied all responsibility!) When I discovered that Di Vapor offered a ceramic replacement, I checked the specs online with a very efficient representative at 6pm and the order arrived the next day! I didn\'t even know that was possible! It was really easy to install, and is as smooth as silk. I am very pleased. I highly recommend this company."
Guy Mastroianni - Vado CEL-001B-WAX Thermostatic Cartridge Owner Product Information
"I am absolutely delighted with my sauna. I spent some time researching different manufacturers and suppliers, but have to say I made a great choice. Di Vapor were extremely helpful, the website is very informative and surprisingly accurate, and Dan was a great help. However, the product far exceeds the build quality I was expecting, it's a lot of value for the money - beautifully built, easy to assemble and a delight to use. I use the sauna regularly, 30 minutes most days, it's become my chill out zone, the electricity bill hasn't increased at all, and I feel great as a result of using it often. Sweating starts after about 5-10 minutes and after that the sweat generated is copious! All in all, much, much better than I expected. Thank you."
David Taylor - Solare Duo Basswood OwnerSolare Duo Basswood Product Information
"The unit itself is working well and is as good as we'd hoped (we had high expectations!). Price was very competitive against other options we had looked at.

The customer service was always prompt and responsive, dealing with any questions/problems that arose quickly. Only slight issue we encountered was where the instructions had not been fully updated for updates to the design, but these were easily dealt with via the technical support team."
Simon McKay - Onega OwnerOnega steam shower page Product Information
"After trying another well known company who, as I understand it took over the original shower manufacturer, I got precisely nowhere with them professing to have no knowledge of the product in question.

As soon as I contacted Di Vapor I got the immediate impression that this was a company who appeared to know what they were doing and they identified what I needed more or less straight away. I ordered the product which arrived the next day and lo and behold the shower now works and I have a very happy wife. I ordered another cartridge which again arrived the next day.

In summary first class service, very knowledgeable staff and I have no hesitation in recommending this company."
Rafe A Olsen - Shower replacement cartridge Owner Product Information
"In an environment of increasingly poor customer service, the team at Di Vapor have been nothing short of outstanding. Not only is the product great, but the overall responsiveness to even the slightest question was exemplary. At one point, a representative was responding to my emails from his holidays! I will be strongly recommending Di Vapor to all my friends and family. Thank you for an outstanding overall experience!"
Alex Furber - Caspian OwnerCaspian Steam Shower Product Information
"Quick service and quality product very happy with the recent purchase"
David Clarke - SGH081 and 2181HAS Owner Product Information
"From ordering to delivery of this product it has been first class including the storage of the cabin while we were in preparation to receiving it. Di Vapor have been excellent to deal with and have great after sales also."
Rob Digney - Caspian Steam Shower OwnerCaspian steam cabin page Product Information
"The whole purchase was great. So happy to receive next day delivery of the rollers I needed for my shower door which had been coming down. Site was great and was so easy to find the part I needed and I am a 70 year old pensioner. Definitely 5 stars."
Mrs Marie Mitchell - 1002BG23 Door Rollers Owner Product Information
"Speedy service arrives in two days, Easy to fit and now glides like new again"
Mrs M A Marriott - shower door rollers studs Owner Product Information
"Excellent service and very helpful for the purchase of Varedo Plus."
Paul Collins - Varedo Plus Owner Product Information
"My recent purchase, was handled very professionaly, and delivered on time! The goods were perfect for the job. Thank you very much. would certainly recommend you."
T.Keenan - Door Knob Owner Product Information
"I am please i have found DI VAPOR Web site and i had two plumbers came round ,both told me cant get parts no more.I did the job for first time and now working good now.I will use DI VAPOR AGAIN and thank you for the service."
ROBERT MILLS - Themostatic cartidge sdt Grohe 47450000 Owner Product Information
"Excellent service. Item was delivered when I was told it would be. I have already recommended this Company to a friend."
Mrs Janice Purcell - Shower door seal Owner Product Information
"Our shower was delivered promptly as requested. We had a slight problem with the mirror on the cabin, but Di Vapor solved this matter for us Free of Charge by return. All in all - an excellent service! "
Mrs M Roydhouse - Prestige OwnerPrestige steam shower Product Information
"Buying experience was excellent, the unit arrived within a week. However, just as importantly it was well packaged with critical items such as the glass being well packed. All in all a good service and I would have no hesitation in ordering from Di Vapor again. "
Mr David Wilson - Verona OwnerVerona steam cabin Product Information
"Excellent service - I would have no hesitation in recommending this company and your products to my friends and collegues. Delivery was executed on time with the minimum of fuss, with very good customer service. Thank you very much! "
Mr Keith Bradish - Cascade OwnerCascade steam enclosure Product Information
"What brilliant service. The technical support was great, the price was the best in the market place and delivery was in twenty four hours!What more can you ask? Thank you very much Di Vapor, I will definitely use you again."
Mrs Cullum - Mira 415 Combiforce Thermostatic Shower Cartridge Owner Product Information
"An easy and pleasant experience. Good communications before I placed the order, answered all my technical questions by email promptly. This gave me the confidence to order online from a supplier I had not used before."
Mr Keith Hunter - Bellano OwnerBellano whirlpool bath Product Information
"Delighted with everything - I love my new shower!"
Mrs Marilyn Taylor - Cascade OwnerCascade steam shower Product Information
"Purchased from the Ideal Show, Birmingham NEC. Excellent service with a quick delivery.It is the best impulse buy that I've ever made!"
Mr William Billington - Solare Duo Cedar Owner2 person infrared sauna Product Information
"Ordered via telephone after first looking on web to ensure design would meet the limited dimensions of the bathroom. Installation was quite easy, although the need to have two people to install was unfortunate but very necessary."
Mr Manuel Barbosa - Ivela OwnerIvela steam cubicle Product Information
"Our steam shower was delivered on day as arranged. We ordered on line. The shower was incredibly well packaged to avoid any damage. When we needed a spare part some months later, it was sent out free of charge and quickly delivered. "
Mrs Jean Fletcher - Cascade OwnerCascade steam cabin Product Information
"I contacted Di Vapor via Whatsapp with photos of an unidentified shower cartridge. I was at my wit's end because it seemed like my concealed shower unit would need to ripped out and replaced as I was unable to source a replacement thermostatic cartridge for my existing unit. Not only did they successfully identify it, they supplied one the NEXT DAY (and with a healthy discount). WHAT A great SERVICE! "
Kevin Dwyer - Shower Cartridge Owner Product Information
"Buying experience was excellent, with the only minor problem being with the installation. The hot and cold pipe colours were mixed up, with the hot connected to the cold and vice versa."
Mrs R Gibbs - Cascade Duo OwnerCascade Duo steam shower Product Information
"I bought my steam shower online and was nervous because I had not actually seen the product or ever paid for something without really knowing anything about the company. There was a long delivery date but the shower was delivered when stated and all calls to Di Vapor were responded to quickly. "
Mrs Denice Harrison - Cascade OwnerCascade steam shower Product Information
"Excellent customer service and when I did experience a problem, it was dealt with very quickly and efficiently. I highly recommend the saunas!"
Mrs Elizabeth Price - Solare Solo Cedar Ownersingle person infrared sauna Product Information
"Excellent service provided. Very helpful and the product value is truly excellent. Very well recommended to others! "
Mr Hitendra Patidar - Luxor Owner2 person whirlpool bath Product Information
"Staff were very helpful and helped me work within a very small space - Nice steam shower."
Miss Karen Tillyer - Ivela OwnerIvela steam shower Product Information
"Thank you for the help you gave me when ordering the cartridge.the cartridge has now been fitted and is working fine,although it was 1.5 mm long on the 30mm length l did manage to fit it . Other firms that I contacted could not bother to try to help me even the maker of the shower could not even bother to help me.thanks again to Di Vapor. Pete Mitchell. York."
Peter mitchell - Mixer valve cartridge Owner Product Information
"Hassle free. "Does exactly what it says on the tin" No problems whatsoever."
Mr Eric Tune - Solare Duo Bass Owner2 person infrared sauna Product Information
"Very easy to order, buy and deliver. I would highly recommend Di Vapor! "
Dr Nuala Dunne - Cascade OwnerCascade steam shower Product Information
"Problem with damaged section which was resolved in an expedient manner."
Mr Steve Dobinson - Venice OwnerVenice steam enclosure Product Information
"We chose Di Vapor primarily because we had very specific requirements for a clear panel unit of certain sizing and door position. The unit we chose fitted these needs perfectly at a reasonable price. We have been delighted with the product and service we received. "
Mr Chris Garden - Venetian OwnerVenetian steam shower Product Information
"The buyer experience and customer service was good, with a speedy delivery service. The product has a nice look and feel, with simple controls. The steam on / off has been tempermental. "
Mr Andrew McKee - Ivela OwnerIvela steam shower Product Information
"Having no knowledge of steam showers I phoned and emailed "Dan" on several occasions and he was always helpful and knowledgable. He advised us on the best product for our requirements and the shower is beautiful. "
Mr Steve Howcroft - Cascade OwnerCascade steam shower Product Information
"I saw this unit at an exhibition in Birmingham and everything came as explained. I was quite impressed with the quality I saw, so I ordered it. "
Mrs Sushila Chauhan - Cascade Duo OwnerCascade Duo steam shower Product Information
"Excellent customer service and technical advice from the Di Vapor team."
Dr Javaid Mir - Savona & Cascade OwnerSavona steam shower Product Information
"I ordered over the phone and the people I spoke to were helpful and merry. On installation, the handle kept falling off. I lost the manual and phoned the company to have help solving the problem. They duly provided a replacement with no problems."
Mrs Saqibah Omar - Savona OwnerSavona steam shower Product Information
"We are very happy with our purchase and received helpful information and guidance from Di Vapor's customer service and sales representatives. Overall, we are pleased that we bought our steam cabin from Di Vapor."
Mr Gauri Pardesi - Cascade OwnerCascade steam shower Product Information
"I would definitely recommend Di Vapor both for the quality of their products and for their excellent customer service. They were always on hand to deal with our queries in a professional and friendly manner. The steam cabin shower with Jacuzzi bath was definitely the best value product on the market, as I researched thoroughly before purchase. The Di Vapor oils package is a wonderful treat and again excellent quality. I am now celebrating my 3rd year with the wonderful steam shower - my little oasis at home, which my family and friends always comment on."
Charlene McQuillan - Crescent steam shower OwnerCrescent steam shower Product Information
"Very good service indeed - you can't fault their knowledge. Both advice on buying and technical installation were spot on. Well packaged and designed as large pieces for easy installation. Thoroughly recommended."
Simon Candy - Cascade steam cabin OwnerCascade steam cabin Product Information
"Unfortunately during my transit, the shower tray in my cabin was damaged. However, Di Vapor were able to handle a matter that wasn't entirely their fault, very quickly indeed. I received a replacement tray promptly, whilst the damaged tray was taken away within just a few days. Accidents do happen, but how they are rectified is very important. A class above - I would highly recommend Di Vapor to anyone. Thank you :)"
Karen Clachar - Ivela steam shower OwnerIvela steam shower Product Information
"I'm very happy with this sauna. I am experiencing some problems with the radio signal, but I think this is my general area as I never get good FM radio signal. A excellent quality product with top quality finish. Easy to use and quick to get going. Efficient delivery options where I was able to choose a date that suited me."
Tuvi Orbach - Solare Duo Infrared Sauna OwnerSolare Duo Infrared Sauna Product Information
"I found the product via the search engine Google and conducted research on many different models that fitted within my size requirements. I carried out research on what I should buy, based on user reviews. The item came quickly and well packaged. On inspection, the handheld shower hose was damaged - easily rectified quickly by Di Vapor and replaced without fuss. The shower has worked well from the off, and is relatively simply to use. "
Chris Breese - Prestige Steam Shower OwnerPrestige Steam Shower Product Information
"amazing website, we found the products we needed by the great photos on the website, they arrived as promised, we fitted them and they fitted and worked! great site. thank you"
nicky mills - shower cartridge and tap cartridge Owner Product Information
"I am in Australia and Di Vapor were fantastic. Nothing was too much trouble. Fantastic service"
Robert Turner - Ideal Standard thermostatic shower cartridges Owner Product Information
"I want to thank you for your excellent service! You identified the replacement parts from the photos I sent - even though the shower valve was fitted over 20 years ago - and they arrived the day after ordering. Fitted exactly and working perfectly - thank you!"
Mike Coulson - Replacement valves for Eurobath concealed shower unit Owner Product Information
"Have used Di Vapor a number of times for shower spares and NOT disappointed yet. Thanks for the great service."
FIT and FIX - Bristan Shower Diverter Owner Product Information
"Excellent service via WhatsApp to help identify the correct replacement part required. Great price and quick delivery. Many thanks. "
Ian Mckellar - Bristan1k00043nt 35mm ceramic disc cartridge replacement Owner Product Information
"Truly excellent service. Impressively prompt, courteous and knowledgeable.

I have been struggling with this discontinued shower for years. Have been told by various plumbers that no cartridges were available and the only option was to rip out the old one and re-tile in a new one! Di Vapor identified it within hours and a replacement was here next day. What can you say, other than excellent and excellent again!

Thanks so much."
Thomas Wilkinson - Gainsborough Thermostatic Shower Cartridge Owner Product Information
"If you want great gear with superb after sales service, look no further."
Paul Haskins - Cecina shower enclosure OwnerCecina shower enclosure Product Information
"Thanks for the excellent service! Competetive price, same-day despatch and next-day delivery. Unbeatable."
Steve Foxall - Hansgrohe Thermostatic Cartridge Owner Product Information
"Thanks for your very efficient service, especially WhatsApp in identifying parts. I was also very grateful to David for his follow-up advice and support in fitting. Excellent. Would definitely recommend. "
Christine Cruickshank - Bensham Thermostatic Cartridge Owner Product Information
"A bit unhappy. My purchase has not yet arrived and I’ve received no correspondence at all as to its whereabouts or likely delivery date. No tracking method. Absolutely nothing. Can you help me please. I need a shower!!!"
Andy Seffens - Bristan shower cartridge Owner Product Information
"Wow that was quick & excellent service i ordered the item on the Wednesday & it arrived on the Thursday, in all from order to receiving it was less than 24 hrs, will definatley use again. "
Barry Russell - Mira 451.71 Excel Thermostatic Cartridge - Owner Product Information
"parts have arrived well packed.very quick service thank you very much."
david storey - franke hot/cold water rap valves Owner Product Information
"First class
corrected me on ordering wrong part
stuff came nx day
Expensive repair thats vado for you for customer saved destroying a bathroom to replace
Its the name of the game the spares price wise was very competertive
i will use di vapour again well done..x
Justin Cobbett - Vado Spares Owner Product Information
"Excellent service the item was delivered the following day of your company receiving the order"
June Glover - Thermostatic Cartridge Owner Product Information
"Great service, ordered sat night, delivered tuesday morning. good product to."
kenneth ferguson - wheel metal shower door runners Owner Product Information
"I ordered the part on line and with in 2 hours a gentleman delivered the item to my door. He had come over on his push bike as it was a nice night and we don't live that far away. Unfortunately I had ordered the wrong part and the following day I went down and exchanged for the right one.
What can I say,exceptional service."
Kenneth Cross - Grove cartridge to Owner Product Information
"5star service thank you "
Jacqueline Rose - Insert for cold water franke Moselle tap Owner Product Information
"Firstly many thanks ! I am the senior plumber at Wycombe abbey and had trawled armitage website looking for this cartridge (hopeless) I noticed di vapor while browsing instant success! I have hundreds of showers to attend to ie aqualisa rada , Mira, and now armitage and now know where To visit first for
my spares first ,again many thanks "
Peter paul - Armitage 3 Owner Product Information
"Speedy dispatch of item. Only 12 minutes to respond to an email. THAT is service!"
Ian Bailey - Customer Service Owner Product Information
"Ordered Tuesday, arrived Friday, fitted to door & door rehung within 10 minutes, perfect! Had been told by 3 plumbing suppliers that we would have to replace whole shower enclosure as parts no longer available. Wrong, saved £450 & unnecessary waste!
Easy ordering, excellent service! Thanks."
Anne Speakman - Shower door wheels Owner Product Information
"Fantastic service parts identified from my pictures within 5 minutes.
Arrived the next day and fitted no problems all now working again.
Would not hesitate using or recommending this company.

Thank you"
Anthony Marshall - Hudson Reed SAR00BX Thermostatic Cartridge Owner Product Information
"My tap was installed in 1987. Found, ordered and fitted replacement. Great service. Thank you."
Antonio Barranco - Franke diskette 3000 tap cold valve Owner Product Information
"First class service many thanks."
Derick James digby - Shower cartridge Owner Product Information
"cartridge seal just what i needed problem solved"
mr eric wrate - cartridge seal kit Owner Product Information
"This was a perfect replacement for a leaky tap. Tried for weeks to find a suitable valve. Di Vapor was the only website to clearly detail the required part, with speedy delivery.
Ann Jones - Bristan Echo Tap valve cartridge Owner Product Information
"I'm very pleased with the unit and it's working well. Di Vapor were very helpful throughout the Ordering, Delivery, and assembly of the unit. It is a very real assett to my home."
John Jenkins - Berkeley Sauna/Shower OwnerBerkeley steam sauna Product Information
"hi been looking for this part for weeks in the area where I live ,not even the place I bought the tap from had one.I googled the part and found you,you even explained how to repair it .Ten minutes and done.Weeks of going mad,drip,drip, drip finally over .Ordered came next day fantastic service .Just ordered the cold one just in case .Thanks for your wonderful and very informative website ,stay safe kind regards Loraine
Miss Loraine Flanaghan - Frank ascon ceramic value Owner Product Information
"Thank you very much for the parts and the fastness in what we received them. "
June Cooke - Spare parts Owner Product Information
"This item arrived on timeand was exactly as described. I would absolutely do business again. Great products at a great price with a great service, Thank you DI VAPOR for your service.
Gerald O‚ÄôRourke - Shower door knob handle Owner Product Information
"This is the third steam shower I have installed and it is the best on so many count, the service is first class and a pleasure to deal with the team, the quality is up there with the best and to build could not be easier, I spent one day removing the old shower, rerouting all the plumbing and making good the floor and tiling, the second part day was assembling installing and having a shower, simple as that, no real skills needed, basic tools and a little common sense, easy on your own no need for two, so all in all a great purchase, just take your time, seal all the joints before tightening, use a top grade sealant and you will have a first class steam shower and the knowledge you have the backing of a great team should you need them.
I special thanks to Dan who I dealt with, plus thanks to the whole team at Di Vapor. "
Martin Hills - The Ivela Steam Shower Owner Product Information
"Brill unit, can't wait to use every day. We need to relax and this unit does the job, not bored with it 3yrs on. Thank you Di vapor"
allan nolan - TRIVI two seater unit Owner Product Information
"i trawled the internet and yours was the last firm i found! well worth waiting for!!! great service, friendly staff and my item was delivered very quickly and fitted perfectly plus no postage charge! thank you very much!"
angela jarvis - shower door rollers OwnerDoor Rollers Product Information
"Excellent service - parts arrived promptly next day which meant we could fix and repair shelves. Thank you!"
Sian Thomas - Glass clips for floating Owner Product Information
"I made an order on line for plastic Clip Brackets for shelves in my shower unit.

I was very impressed by the quick delivery of the goods. Two of them however were faulty but after a couple of telephone calls - replacments were duly sent out to me.

Despite this small glitch I was very impressed with the over all Customer Service received and would have no hesitation in buying from your Company again and I would also have absolutely no problems in recommending to others."
Mary C Russell - Part No: 11120012 Owner Product Information
"Many thanks for the air valve- Came quickly and as promised. I would just like to take this opportunity to say the overall experience from ordering to receipt of the whirlpool has been second to none, you personally answered all my questions very quickly and satisfactory. Its a pity other businesses do not have a customer services like Di Vapor. Helpful and quick to respond to all of our questions.

Once again many thanks for everything relating to my order, it was well worth the money."
Mick England - Varda OwnerVarda Whirlpool Bath Product Information
" Many thanks for your fast delivery, the replacement product I bought was exactly what I needed and your website was very easy to use. I would definitely recommend your service and use you again."
Jeremy Turner - 2127TG23S Door rollers Owner Product Information
"many thanks, correct part, super delivery  "
andrew wallace - shower door roller Owner Product Information
"I was so happy to find your website and the thermostatic cartridge I was looking for after coming up empty in the U.S. We had recently bought our home to find out the temperature was stuck in our very nice shower setup. We grew very frustrated at not finding the correct part to fix our shower until we found your website. The drawing with the exact dimensions was very helpful as well as the description of the product. Having never ordered anything from overseas I was pleasantly surprised that the part arrived a total of 8 days after ordering, going from England to the western US. Thanks again"
John Sturtevant - Thermostatic Cartridge part no. 070156 Owner Product Information
"An excellent quality product, at a very fair price, and very speedy delivery. Well Done. I would certainly use you again."
Trevor Winters - Shower Door Handles 2175HAS Owner Product Information
"Excellent service, Excellent product. Would recommend you to others."
Christopher Hayward - Thermostatic Cartridge Owner Product Information
"I ordered some spare shower door runners which arrived next day and are identical to the ones I have on my shower door. First class service.

I will definitely use you again for all my bathroom / shower spares."
Nick Hassell - 2104TG25S Door rollers Owner Product Information
"Your prompt personal service by David, and follow-up was excellent, and the website was well done and easy to find. I would recommend you to local plumbing stores or outlets, because the company that furnished this Faucet was local, and went out of business. There must be many others with need for these parts here. None of the top plumbing suppliers in all of Montreal and area had the part."
Arthur Rosen - Vernet CA189-01 Thermostatic Cartridge Owner Product Information
"Total satisfaction. I had a lot of questions before during and after installation. All were answered in the most helpful manner. The Crescent itself: magnificent!"
Mr M Serrant - Crescent (S-DV658) OwnerCrescent steam shower page Product Information
"I'm only too happy to oblige with a comment. The first thing that impressed me with the DiVapor organisation was the web site. This was well laid out, easy to follow and contained a wealth of medical and technical details on the benefits of your products. In particular I appreciated the information on the health benefits of including a steam unit within a shower. Ordering was simplicity itself with the goods arriving at the agreed time and for the agreed price. The assembly instructions were easy to follow and allowed for the unit to be assembled and placed in position all within one afternoon's work.

We now enjoy not only a safe environment in which to shower, but we have the benefit of a hand shower, overhead monsoon shower, needle massage water jets and a foot massager/washer. With, of course all the benefits to health from the steam generator. So impressed was my son with this unit that he is now actively considering purchasing the same or a similar unit from yourselves for his own house.

Keep up the good work ! "
Mr J Howarth - Onega (S-DV023) OwnerOnega steam shower page Product Information
"I have to say that from placing my order and being kept up to date with progress, to delivery, has been conducted in a no nonsense and very professional manner and is a credit to yourself as well as your company. An outstanding service and something to be proud of. Many Thanks, Steve Coates. "
Mr S Coates - Oxford (S-BB019) OwnerOxford steam shower page Product Information
"Very good product. No problems at all - bent over backwards to help! Thankyou."
Mr D Timpson - Windermere (B-DV8007) OwnerWindermere whirlpool bath page Product Information
"Thank you for giving me the opportunity to provide a feed back on the purchase of the Geneva Steam Shower. When I decided to opt for your company it was after many weeks of looking at your products on the web, contacting you regarding what size which would best suit my requirements and most of all would you deliver.

I had the misfortune to have ordered a steam shower from another Internet company which went into receivership leaving me with no shower and the prospects of loosing my money, but I have to say that you passed all the tests and promptly delivered my shower as promised, even when I contacted you to say that my oils had not arrived you dispatched a new set without question. Overall I have to say that I am very delighted with Di Vapor and the product is excellent. I would gladly recommend your products to anyone considering the purchase of a steam shower. I will be contacting you shortly to purchase new oils for the unit.

Best wishes, William McGuire "
Mr W McGuire - Geneva (S-DV015) OwnerGeneva steam shower page Product Information
"We would just like to thank everyone at DI VAPOR for their help and assistance when we purchased our Onega Steam Room. We love being able to have a shower downstairs and have installed it next to our infra red sauna. Luxury to say the least. Your technical advice was great and the after sales service was second to none. We would recommend your Company and products to anyone.

C & K Morgan"
Ms C F Morgan - Onega (S-DV023) OwnerOnega steam shower page Product Information
"Polite helpful staff, with excellent product quality. Thanks again, Mr T Reid"
Mr T Reid - Superior (S-DV008) OwnerSuperior steam shower page Product Information
"We are very pleased with our Caspian Steam Shower and were pleasantly surprised with the level of after care service we received when one of the control units went faulty. We would certainly recommend Di-Vapor to anyone looking for quality products and reliable aftercare. Regards, Mike Penney-Cousins"
Mr M Penney-Cousins - Caspian (S-DV026) OwnerCaspian steam cabin page Product Information
"I would like to take the opportunity to say thank you for the excellent customer communications through out the whole process of buying the steam shower and afterwards.

The shower is of high quality and the customer service has been impeccable when ever I had a slight problem with the shower I would e-mail you and, you would and do respond immediately with advice and guidance. For example one of the rollers snapped and you sent out replacements immediately and I am able to continue to enjoy your high quality products. I would always encourage friends and family to purchase from you.

Many thanks"
Mrs M Bahra - Geneva (S-DV015) OwnerGeneva steam shower page Product Information
"Overall service was very good, along with good product quality. Thankyou"
Mr S Nutton - Geneva (S-DV015) OwnerGeneva steam shower page Product Information
"The unit works well does what it is supposed to. I have enjoyed it for over a year now and use as a steam unit and a shower.
I have had no leakage issues or problems."
Asim Rahman - Prestige (S-BB025) OwnerPrestige steam shower page Product Information
"Excellent. No problems. Ensure you've flushed new pipework before turning your water on to remove all debris. Other than that, excellent. "
Mr A Kay - Niagara (S-DV011) OwnerNiagara steam cabin page Product Information
Customer PrivacyAll the information provided to Di Vapor is held in confidence and not given to any 3rd party.
Read our privacy policy.
Customer Privacy

Sign up to our free newsletter for exclusive deals and discounts:  AND  
Media Centre

TELEPHONE: 0121 705 0866
Shopping with Di Vapor is 100% secure. *Free UK mainland shipping on orders over £500.
Copyright © 2006-24 Di Vapor®. Company No: 05669080. All Rights Reserved worldwide.