SUMMARY

Tivoli Duo Thermostatic Shower Cartridge for Concealed and Exposed Mixer Valves - Tivolli & Tivolli II Shower

Frequently Asked Questions: Tivoli Duo Thermostatic Shower Cartridge

Question: The shower does not run hot water. Do I need a spare Tivoli Duo thermostatic cartridge?
Answer: Have you checked the hot and cold water supplies? There might be a clog in the hot water pipe preventing the free flow of water. The shower valve must be receiving a constant feed of hot and cold water.

If the water supply lines are without a problem the Tivoli Duo thermostatic shower cartridge might have worn out and a replacement is needed to fix the shower’s temperature control function.

Question: The shower’s water supplies and water pressure is okay but water cools down after a couple minutes of use.
Answer: It could be either a broken wax thermostat element or the piston in the cartridge is not adequately retracting. Changing the thermostatic cartridge of the Tivoli Duo shower will likely resolve such issues.

Question: Tivoli shower leaking from the shower head. Is this because of the thermostatic cartridge?
Answer: It could be because of the Tivoli Duo thermostatic shower cartridge. Limescale from poor water quality and dirt can accumulate and harden in the cartridge through years of use. One of the adverse effects of the build-up is a leaking shower head.

Question: What type of lubricant can I use on the seals of the replacement temperature cartridge for the Tivoli Duo shower?
Answer: Only silicone lubricants made specifically for plumbing must be used. Other types of lubricant can hasten up the deterioration and hardening of the seals.

We offer silicone-based and heat resistant plumbing lubricants to accompany your shower repair. Please scroll down to the last section to see which plumbing grease is practical for you.

Question: We have a Tivoli shower but I don’t know which model it is. Will this Tivoli Duo thermostatic shower cartridge fit?
Answer: Please use our very helpful Find a Part free service. Our UK spares experts will personally find which shower valve cartridge you need. Your query will be responded to as soon as possible so that you can repair your shower right away.
*Messages received during the weekends will be accommodated first on Monday.


Need more shower spares and accessories? Please explore our other offerings such as:
– Shower valve handles
– Shower heads and handsets
– Shower riser rails and hoses


All spare parts will be shipped out on the same day when the purchase is made before 3 in the afternoon UK time. Weekdays only.

We ship worldwide.

FAST DELIVERY

• Delivery of this item is priced as a 'small' packet. UK delivery costs £5.95.
• For all in-stock spare parts the typical UK delivery timescale is 2-5 working days.
• If you need a part urgently then we can provide a next-day (delivered Mon-Fri) UK delivery service for all in-stock small parcels ordered before 3.30pm, Monday - Friday.
• Next day delivery is available to select at an additional charge during the checkout.
• We delivery WORLDWIDE. For more information about international deliveries, read our delivery page.

RETURNS

• If you need to return a part then please telephone Di Vapor on 0121 705 0866 with the reasons for the return within 14 days of receiving the goods.
• For more information please see our terms and conditions.