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We value your feedback.
Di Vapor aims to provide the highest quality products and customer service. We value your feedback and suggestions on your buying experience as a whole. Please take a few moments to complete this brief feedback form:
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| "Great service and a great addition to our bathroom. Speedy delivery from time of order. Thanks to customer services team for answers to some newbie questions, much appreciated." | | Lee Cottrell - Berkeley (SA-BB301) Owner | Berkeley Steam Sauna  |
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| "Just a quick note to say that the shower unit is great, we have used nearly every function now and it certainly is the envy of our friends and neighbours! I think you could start a trend!! Overall we are very pleased with the unit and would recommend your company to anyone that was considering a unit from yourselves. Thanks again!" | | Robin Philips - Caspian Owner | Caspian Steam Shower |
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| "I am extremely impressed with Di Vapor and the whole purchasing process. I contacted Dan by email and had a response very quickly explaining everything I needed to know. I was very wary of purchasing another steam shower as I have had three previous ones from different companies, which all had faults and had to be removed. My Di Vapor shower came within 48 hours and was installed in a few hours, no leaks, and it looks amazing. All the functions on the Cascade work well and both my son and I are very impressed. All communications with Dan were responded to promptly and I would have no hesitation recommending them to anyone interested in purchasing a steam shower." | | Ms E Whitham - Cascade (S-DV6007) Owner | Cascade Steam Cabin |
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| "Customer service was excellent from initial inquiry right through to delivery and technical help during assembly. Minor glitches were ironed out right away. Communication was easy and informal while retaining a business like feel. But best of all.....we just love our steam shower!" | | Alexander Sneddon - Ivela (S-DV010B) Owner | Ivela Steam Shower |
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"Would just like to say a great big thank you to Dan for all his help. Very impressed with the shower, we love it (our plumber was also very impressed as he thought the instructions were very easy to follow) if you are thinking of this type of shower do not hesitate in buying from DI VAPOR, very professional outfit. Very happy customer.
Maureen Leonard
Northern Ireland" | | Mrs Maureen Leonard - The Ivela Owner | Ivela Steam Shower |
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"I was very impressed with the Geneva (S-DV015) steam shower, it was much cheaper than those with similar features elsewhere. Dan has always been helpful when contacted and given a quick response, whether that was advice or sending parts. All my familiy love the steam shower and like its many features. Thanks again Di Vapor.
regards,
Paul Henley" | | Paul Henley - Geneva (S-DV015) Owner | Geneva steam shower page |
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| "I am absolutely delighted with my sauna. I spent some time researching different manufacturers and suppliers, but have to say I made a great choice. Di Vapor were extremely helpful, the website is very informative and surprisingly accurate, and Dan was a great help. However, the product far exceeds the build quality I was expecting, it's a lot of value for the money - beautifully built, easy to assemble and a delight to use. I use the sauna regularly, 30 minutes most days, it's become my chill out zone, the electricity bill hasn't increased at all, and I feel great as a result of using it often. Sweating starts after about 5-10 minutes and after that the sweat generated is copious! All in all, much, much better than I expected. Thank you." | | David Taylor - Solare Duo Basswood Owner | Solare Duo Basswood |
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| "Total satisfaction. I had a lot of questions before during and after installation. All were answered in the most helpful manner. The Crescent itself: magnificent!" | | Mr M Serrant - Crescent (S-DV658) Owner | Crescent steam shower page |
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"Hi Dan,
Many thanks for your enquiry. I'm only too happy to oblige with a comment. The first thing that impressed me with the DiVapor organisation was the web site. This was well laid out, easy to follow and contained a wealth of medical and technical details on the benefits of your products. In particular I appreciated the information on the health benefits of including a steam unit within a shower. Ordering was simplicity itself with the goods arriving at the agreed time and for the agreed price. The assembly instructions were easy to follow and allowed for the unit to be assembled and placed in position all within one afternoon's work.
We now enjoy not only a safe environment in which to shower, but we have the benefit of a hand shower, overhead monsoon shower, needle massage water jets and a foot massager/washer. With, of course all the benefits to health from the steam generator. So impressed was my son with this unit that he is now actively considering purchasing the same or a similar unit from yourselves for his own house.
Keep up the good work !
" | | Mr J Howarth - Onega (S-DV023) Owner | Onega steam shower page |
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| "I have to say that from placing my order and being kept up to date with progress, to delivery, has been conducted in a no nonsense and very professional manner and is a credit to yourself as well as your company.
An outstanding service and something to be proud of.
Many Thanks,
Steve Coates.
" | | Mr S Coates - Oxford (S-BB019) Owner | Oxford steam shower page |
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| "Very good product. No problems at all - bent over backwards to help! Thankyou." | | Mr D Timpson - Windermere (B-DV8007) Owner | Windermere whirlpool bath page |
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"Thank you for giving me the opportunity to provide a feed back on the purchase of the Geneva Steam Shower. When I decided to opt for your company it was after many weeks of looking at your products on the web, contacting you regarding what size which would best suit my requirements and most of all would you deliver.
I had the misfortune to have ordered a steam shower from another Internet company which went into receivership leaving me with no shower and the prospects of loosing my money, but I have to say that you passed all the tests and promptly delivered my shower as promised, even when I contacted you to say that my oils had not arrived you dispatched a new set without question. Overall I have to say that I am very delighted with Di Vapor and the product is excellent. I would gladly recommend your products to anyone considering the purchase of a steam shower. I will be contacting you shortly to purchase new oils for the unit.
Best wishes, William McGuire " | | Mr W McGuire - Geneva (S-DV015) Owner | Geneva steam shower page |
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"We would just like to thank everyone at DI VAPOR for their help and assistance when we purchased our Onega Steam Room. We love being able to have a shower downstairs and have installed it next to our infra red sauna. Luxury to say the least. Your technical advice was great and the after sales service was second to none. We would recommend your Company and products to anyone.
C & K Morgan" | | Ms C F Morgan - Onega (S-DV023) Owner | Onega steam shower page |
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| "Polite helpful staff, with excellent product quality.
Thanks again,
Mr T Reid" | | Mr T Reid - Superior (S-DV008) Owner | Superior steam shower page |
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| "We are very pleased with our Caspian Steam Shower and were pleasantly surprised with the level of after care service we received when one of the control units went faulty.
We would certainly recommend Di-Vapor to anyone looking for quality products and reliable aftercare.
Regards,
Mike Penney-Cousins" | | Mr M Penney-Cousins - Caspian (S-DV026) Owner | Caspian steam cabin page |
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"I would like to take the opportunity to say thank you for the excellent customer communications through out the whole process of buying the steam shower and afterwards.
The shower is of high quality and the customer service has been impeccable when ever I had a slight problem with the shower I would e-mail you and, you would and do respond immediately with advice and guidance. For example one of the rollers snapped and you sent out replacements immediately and I am able to continue to enjoy your high quality products. I would always encourage friends and family to purchase from you.
Many thanks" | | Mrs M Bahra - Geneva (S-DV015) Owner | Geneva steam shower page |
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| "Overall service was very good, along with good product quality.
Thankyou" | | Mr S Nutton - Geneva (S-DV015) Owner | Geneva steam shower page |
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"The unit works well does what it is supposed to. I have enjoyed it for over a year now and use as a steam unit and a shower.
I have had no leakage issues or problems." | | Asim Rahman - Prestige (S-BB025) Owner | Prestige steam shower page |
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| "Excellent. No problems. Ensure you've flushed new pipework before turning your water on to remove all debris. Other than that, excellent.
" | | Mr A Kay - Niagara (S-DV011) Owner | Niagara steam cabin page |
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